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Contact
Talk to the people who build them.
Every enquiry reaches a named person, not a shared inbox. Call for anything urgent, or send the form below and we will come back within one working day.
Call us
Sales & technical support · 9 AM – 6 PM, Saturday to Thursday
Visit us
Showroom & head office
- Fifth Settlement
- New Cairo, Cairo Governorate
- Egypt
Support
Pick the channel that fits the question.
Each channel has a different response time. For anything urgent, call.
|
Channel
|
Availability
|
Response
|
Best for
|
|---|---|---|---|
|
WhatsApp Business
|
9 AM – 9 PM · Sat–Thu
|
Under 30 minutes
|
Quick questions, order queries
|
|
Phone
|
9 AM – 6 PM · Sat–Thu
|
Immediate
|
Complex issues, warranty claims
|
|
Email
|
24/7 submission
|
Under 2 business hours
|
Documentation, formal requests
|
|
This form
|
24/7 submission
|
Under 2 business hours
|
General and B2B enquiries
|
Send an enquiry
Tell us what you need.
Every enquiry reaches a named person, not a shared inbox. If your question is about a project or volume order, choose the matching type and it routes straight to the projects team.
Common questions
Before you write to us.
Under two seconds from the moment the tap opens. There is no tank to heat and no reservoir to wait on — the flow sensor triggers the copper element as the water begins to move.
Yes. Professional installation is included with every direct purchase, carried out by VENDA-trained technicians across Greater Cairo and most governorates.
Every unit is covered against manufacturing defects for five years from the date of installation. If a unit fails within that period we replace it — no forms, no delays.
It depends on your space, the number of people in the household, and whether you need a single- or dual-point unit. Send us those three details and we will recommend the right model.
Yes. The projects team handles volume pricing, delivery scheduling and warranty handover directly for orders above ten units. Choose “Volume / project enquiry” in the form above.
